SERVICES

Qualitative Research for the LATAM & hispanic markets

We design strategies by selecting the right tools to answer your questions and unlock your goals. We get to the heart of what your consumers truly want to say.

“WE SEE YOUR CONSUMERS’ VOICE AS AN AGENT FOR CHANGE”

Our core competencies include:

  • Evaluating communication

  • Exploring habits and consumption

  • A/B testing new packaging or products

  • Diagnosing brand essence

  • Targeted recruitment

Before any online sessions, we have participants:

  • Record POV videos

  • Keep consumption diaries

  • Film unboxings

  • Compare products

  • Review packaging

  • Record homemade commercials

  • Visit stores and POPs

OUR PARTNERS

We uncover actionable market insights for brands aiming to grow in Latin America via qualitative research — Beyond the data, we connect the what with the why.

  • Strategic Recruitment in Latin America

    Strategic Recruitment in Latin America

    We know a solid study starts with the right sample. That’s why we define the ideal profile together with you, and work alongside our expert recruiter, who draws from a curated, well-vetted base built over years of industry experience.

    From there, every contact is profiled, filtered, and validated to ensure you get participants who truly connect with your project’s questions and objectives.  Finding the right people isn’t just one more step — it’s the most crucial one.

  • Ethnographies

    Ethnographies

    We design activities that invite participants to share their daily lives through their own lens—uncovering what doesn’t always surface in an interview.

    Through tools like POV-style videos, written journals, or other self-documentation formats, they capture their lifestyle, emotions, and ways of interacting with a product or service. Throughout the process, we guide and curate each submission to ensure depth, context, and actionable insights.

  • Focus Groups

    Focus Groups

    More than just a group conversation, we design an experience that sparks ideas in real time.
Before the session, we assign key tasks that activate participants’ mind to help them connect with the topic through their own experience—so they show up with clearer ideas, ready to share. During the session, we explore perceptions, attitudes, and desires through interactive dynamics that reveal deep motivations, tensions, and opportunities to improve your brand, product, or concept. A powerful tool to validate, refine, or even rethink what you're about to launch.

  • Online Workshops

    Online Workshops

    We bring together small groups of real consumers to discuss, create, and go deeper into a specific topic. Each session is designed to flow as a real conversation—never a forced interview.

    Meanwhile, as a client, you observe from a separate digital backroom, where you watch without interrupting and suggest live adjustments or deeper probes in real time. The real value? Hearing it firsthand. Some truths are just too hard to believe when they’re written in a report. But when consumers speak their mind, their words often bring to light opportunities that would’ve otherwise gone unnoticed.

  • Interviews

    Interviews

    We find the right profile and design each interview to explore motivations, tensions, and needs, focusing only on what truly matters. We create a space where the participant can speak freely, while you listen from an independent digital backroom.

    With this one-on-one approach, participants open up, go deeper, and reveal truths that rarely emerge in group settings. You observe without interrupting, with the option to guide the conversation in real time—digging into exactly the topics that matter most for your product or service. A powerful tool to understand what drives, holds back, or ignites a light within your consumer.

  • Online Panels

    Online Panels

    We gather deep, honest insights on a chat-based platform—no physical space needed. Over 3 to 5 days, we moderate conversations with engaging activities, while participants respond using text, images, or videos.

    A flexible and agile way to explore habits, perceptions, and experiences with more time, context, and a natural feel.

We don’t conduct studies just to check a box — we do it to drive transformation.

That’s why, before designing any proposal, we sit down with you to deeply understand your questions, tensions, and strategic needs. Each audience communicates differently — choosing the right channel unlocks deeper insights.

LISTENING

We start by understanding your questions, challenges & goals.

METHODOLOGY

We design a custom approach tailored to your context.

RECRUITMENT

We select real people via a four-step verification process.

PREPARATION

We assign pre-tasks to help participants get into the right mindset.

FIELDWORK

We conduct fieldwork adapted to each project and methodology.

ANALYSIS

We process the findings and deliver concise, insight-rich reports.

“Syncretic helped us understand not just what consumers in LATAM think, but why they think it. Their insights shaped truly strategic decisions.”

REGIONAL INSIGHTS MANAGER, GLOBAL CPG BRAND

Get in touch

Get in touch

Get in touch Get in touch

LET’S WORK TOGETHER

Want to decode consumer culture through the right voice? With over 20 years of experience in qualitative research, we tailor our strategies and methodology to each project.

Subscribe

Stay in the loop with new projects and the occasional musing on contemporary research.