Confidentiality is not an added value — it is part of our essence.
Unlike many automated platforms or AI-based solutions, we protect and respect personal data with responsibility and human judgment. This policy explains how we collect, use, and safeguard the information you share with us when interacting with our site. In accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties,, Syncretic (SYNCRELAB S.C.) makes the following Privacy Notice available to you.

SYNCRELAB S.C., with address at Juventino Rosas 70-201B, Col. Guadalupe Inn, Mexico City (CDMX), is responsible for the use and protection of your personal data.

1. Information We Collect

We collect personal data in order to provide our services, such as:

• Name, email address, phone number, and consumption related to certain categories of food, beverages, or services.

• Automatically collected technical information such as IP address, browser type, device, pages visited, and time spent on the site (through cookies and Google Analytics).

2. Purpose of Data Processing
The personal data we collect will be used to:

• Recruit participants for qualitative market research studies.

• Respond to your inquiries or messages.

• Send relevant content (newsletters, updates, articles).

• Improve your experience on our site.

• Comply with legal and contractual obligations.

3. Use of Cookies
We use cookies to enhance navigation and obtain statistical data. You may configure your browser to accept, reject, or delete cookies at any time.

4. Data Sharing
Your data will not be shared with third parties outside of Syncretic, except when necessary to provide a service (such as email delivery platforms) or due to legal obligations.

5. ARCO Rights
You have the right to access, rectify, cancel, or oppose the processing of your personal data (ARCO Rights). To exercise these rights, please send your request to:
📧 sofia@syncretic.mx
A response will be provided within a maximum of 3 business days.

6. Revocation of Consent
You may revoke your consent for the processing of your data at any time, understanding that this may limit the services we can offer you. To do so, please write to:
📧 sofia@syncretic.mx

7. Data Protection Officer
Name: Sofía Hernández Montero
Address: Juventino Rosas 70-201B, Col. Guadalupe Inn, Mexico City (CDMX)
Phone: +52 55 3939 5205
Email: sofia@syncretic.mx

8. Changes to This Notice
This notice may be modified due to legal changes, internal practices, or business needs. The current version will always be available on our website.

For any questions or clarifications regarding this Privacy Policy, you may contact us at:
📧 sofia@syncretic.mx