Trusted by US, UK & Canadian agencies delivering LATAM qualitative for Pepsi · Oreo · Doritos · Gatorade · OXXO
For Research, Strategy & Insights Agencies

Your clients need LATAM insights. We handle LATAM so you don't have to.

Syncretic is the LATAM qualitative partner US, UK and Canadian agencies trust to run studies under their brand — ethnographies, focus groups, panels, interviews and recruitment. One partner for the full pipeline. Five weeks brief-to-deck.

Quant dashboard · CDMX
Product trial: 71%. Repeat purchase: 12%.
TRIAL
REP
AWAR
FAV
The what is clear. The why isn't.
Qualitative · Mexico City, 34, F
"I tried it once. It just doesn't fit how I actually cook at home."
Syncretic · ethnographic fieldwork · 12 households
From data to the why.
20yrs
decoding LATAM consumers
500+
qualitative studies delivered
12
LATAM countries operated in
5wks
brief-to-deck delivery
End clients our agency partners have served
Pepsi Doritos Oreo Gatorade OXXO Café Olé
The Problem

Your client needs LATAM. You need a partner you can trust with your brief.

Running LATAM qualitative from outside the region means stitching together local vendors, managing translation risk, and hoping the insight survives the handoff. We remove all three problems.

Without Syncretic

  • 3–5 local vendors to coordinate — every one a potential point of failure
  • Translators, not moderators — cultural meaning gets lost
  • Recruitment quality you can't verify until fieldwork day
  • Recycled "professional respondents" who say what panels expect
  • Deliverables that don't fit your existing report templates

With Syncretic

  • One point of contact — we own the full pipeline under your brand
  • Native moderators who think in culture, not just language
  • 4-step participant verification — real consumers, never recycled
  • Live digital backroom so your team can observe in real time
  • Outputs formatted to your brief — your client never knows we were there
The Syncretic Method

Six steps. Five weeks. Your brand on the cover.

We don't sub out to a patchwork of vendors. Each project is designed end-to-end around your client's strategic question — and we own every step so nothing gets lost in handoffs. Brief in Monday of week 1. Deck in your inbox by end of week 5.

01

Listening

We start by understanding your questions, challenges and goals — not selling you a method.

02

Methodology

Custom design tailored to your context — the right tool for the right question.

03

Recruitment

Real participants via our 4-step verification. No professional respondents.

04

Preparation

Pre-tasks that get participants into the right mindset before fieldwork begins.

05

Fieldwork

In-market, in-culture sessions — observed live from your digital backroom.

06

Analysis

Concise, insight-rich reports that translate the why into action.

Delivery timeline
1
Brief & design
Strategic framing + methodology design
2
Recruitment
4-step verification, screened participants
3
Fieldwork
In-market sessions, live digital backroom
4
Analysis
Cultural interpretation + insight synthesis
5
Deck delivered
Branded to your agency, ready to present

Standard delivery: 5 weeks from signed brief. Rush available when needed — ask on the discovery call.

Methodologies

The right tool for your strategic question.

Six qualitative methodologies, mixed and matched. Whether you need a deep cultural read or a fast concept validation, the design fits the question — not the other way around.

Ethnographies

Inside everyday life

POV videos, consumption diaries, in-home observation. Captures what people actually do — not what they say they do in a survey.

Focus Groups

Real-time idea sparking

Designed experiences that surface tensions and opportunities through structured group dynamics. Pre-tasks ensure participants arrive primed.

Online Workshops

Co-creation at distance

Small group sessions with live digital backroom — you observe, ask probes in real time, and hear truths your reports could never convey.

In-depth Interviews

One-on-one, no filters

The depth group settings can't reach. Participants open up, go further, and reveal what truly drives or holds back behavior.

Online Panels

3–5 days of context

Chat-based, agile, asynchronous. Participants respond with text, images and videos — habits and perceptions unfold with time and nuance.

Strategic Recruitment

The right voices only

The most crucial step. Precision profiling, curated database, initial screening, second validation. Garbage in is garbage out — we filter ruthlessly.

Selected work · de-identified

Three briefs. Three LATAM unlocks.

Iconic brand · Mexican confectionery

A pride campaign that missed the mark with teens — and how qualitative saved it.

Challenge Campaign centered on Mexican pride failed in quantitative testing — brand needed to understand why before launch
Audience Teenagers across Mexico · digital community + in-person fieldwork
Method Online community + projective techniques + visual stimuli

The insight

The solemn tone of the campaign clashed directly with the vibrant, playful, and down-to-earth spirit that young people actually associated with the brand. What was framed as national pride came across as distant and out of touch.

What we delivered

An emotional narrative platform where street humor, cheekiness, and spontaneous joy replaced performative patriotism. Four strategic territories gave the brand clear direction for messaging that felt genuinely Mexican — not aspirationally so.

Outcome

A new conceptual platform with a truly Mexican soul — one that didn't just talk about identity, but embodied it through everyday experiences as an emotional truth.

Global food company · frozen snacks

Healthy convenience that missed the mark

A global food company needed to validate a new line of air fryer snacks targeting health-conscious consumers. Phase 1 interviews flagged low enthusiasm. Phase 2 ethnographic fieldwork revealed why: the product concept didn't map to how people actually cook. We redefined the strategy around more relevant benefits and channels — turning a near-miss into a launch-ready brief.

British multinational · candy · low-price segment

Low price, low excitement — high potential

A British confectionery brand wanted to unlock the "low spend" teen candy segment, but low pricing was triggering rejection. Anthropological observation revealed that accessible products serve deep social and emotional roles for teens — easy to share, linked to everyday after-school rituals. We reframed the product from "cheap mini version" to a tailored offering with genuine everyday value.

Why Syncretic

Three reasons agencies come back.

There are cheaper local vendors. There are bigger global firms. Here's why agencies serious about LATAM quality choose us as their silent partner.

White-label by default

We work under your brand, in your templates, with your client's logo on the cover. Your client relationship stays yours — we're invisible by design.

6

Beyond recruitment

We run the full pipeline — design, recruit, moderate, analyze. Need just recruitment? We do that too. Need everything? One call, one contract, one point of contact.

20 years LATAM, only LATAM

We don't dabble in global. We've run 500+ qualitative studies across 12 LATAM countries for Pepsi, Oreo, Gatorade and OXXO. LATAM is all we do — and it shows in the insight.

FAQ

Questions agencies ask before the first brief.

Will you work under our agency's brand?+
Yes — white-label is our default mode. Deliverables carry your logo, are formatted to your templates, and reference only your agency as the research partner. We sign NDAs before we see your client's brief and don't list your clients in our own case studies without your written approval.
Do you do recruitment only, or the full study?+
Both. If you have your own moderators and just need LATAM recruitment, we handle profiling, verification, logistics and participant management. If you need us end-to-end — methodology design, recruitment, moderation, analysis, report — we do that too. Tell us where you are in the process and we scope accordingly.
Which LATAM markets do you cover?+
Mexico is home base — Mexico City, Guadalajara, Monterrey and beyond. We've run studies in 12 LATAM countries including Brazil, Argentina, Colombia, Chile, Peru and Central America. Every market uses local moderators — never a regional generalist pretending to know every culture.
How do you handle confidentiality with our end client?+
We sign a mutual NDA before the first briefing. We never contact your client directly, never reference the project externally, and never use learnings from one client's study to inform another's. Your client's strategic information stays siloed — that's non-negotiable.
What's a typical timeline and cost?+
Recruitment-only: 2–3 weeks from signed brief. Full study (design → fieldwork → report): 5 weeks. Rush projects have been done in 3 weeks when needed. Pricing depends on country, methodology and sample — we send a one-page proposal within 48 hours of the discovery call so you can quote your client with confidence.
Can our team or our client observe sessions live?+
Yes — that's our default. Your team joins from a separate digital backroom, watches without interrupting, and can send live probes to the moderator in real time. If your end client wants to observe too, we can set up a second backroom. Some truths are too hard to believe in a report — hearing them live is the whole point.
Get in touch

Have a LATAM brief your current vendors can't handle?

Book 30 minutes. No pitch, no slides. Tell us the brief — we'll tell you whether we're a fit, what it costs, and how fast we can move. If we're not right for it, we'll say so.

30-min call · white-label by default · NDA first
One-page proposal in your inbox within 48 hours
Recruitment can begin within 5 business days of sign-off
Pick a 30-min slot

Schedule a Discovery Call

No deck, no slides. Tell us the brief — we'll tell you if we're a fit.

Schedule a Discovery Call
or send a message